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Job Title: Help Desk Administrator IT (2 Vacancies)

Nile Breweries Limited, a leading beverage company in Uganda, a subsidiary of SABMiller, and also recognized three times as the Best Employer in Uganda for the years 2004, 2005 & 2009, the second largest brewing group in the World seeks to recruit highly motivated, results oriented and dynamic candidates for the positions above:-

Job Summary: The Help Desk Administrator will be responsible for:

The provision of first level information technology support to all employees
Logging and escalating all calls from the enterprise for resolution
Ensure regular reporting of service performance (incident management).

Qualifications, Skills and Experience:

The applicant should hold a Bachelors’ degree in Information Technology, Computer Science, or related field
S/he must be customer-oriented with interpersonal and communication skills.
Excellent computer trouble shooting skills
Detailed knowledge and experience with remote desk tool
Certificate in remote desk tools will be an added advantage
Prior experience in help desk environment will be advantageous.

How to Apply for the job:

Nile Breweries Company will offer a competitive remuneration package to the successful candidates. All candidates that have relevant experience, know that they meet the above criteria and have what it takes to excel in the above position, should please send their CVs, which should include details of email address [if any), present position, current remuneration, Certificate/testimonials and address of three (3) Referees plus telephone contact to the undersigned:

The Business Partner Sales & Distribution Nile Breweries Limited P.O Box 1345, Kampala Service Center, Uganda.

NB: Only shortlisted candidates will be contacted.

Deadline: 31^st January 2014

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