Jobs at Uganda Christian University (UCU)

Job Title:  Head Infrastructure

Uganda Christian University was founded when the historic Bishop Tucker Theological College was promoted as a university in 1997. Bishop Tucker Theological College trained clergy and educators during its 84-year history from 1913-1997. The local chief, Hamu Mukasa, granted land for the college to operate in Mukono. International partnerships were part of the College’s missionary history.

The Church Mission Society teamed with Ugandan leaders and others to assure the College had the necessary intellectual and other capital. By the late 1990s, the Church of Uganda sought to have a broader impact on society through the higher education – not only of clergy but of other professionals as well. Uganda Christian University was established in 1997.

In 2004, the Government of Uganda granted a charter to Uganda Christian University – the highest level of national accreditation. UCU was the first private University to receive such a charter from the Government.
Job Summary: The UCU Head Infrastructure will be responsible for the overall coordination and supervision of all technical activities relating to the efficient operation of the UCU network by other technical staff and service providers. S/he will supervise the configuration, implementation, and maintenance of the University network infrastructure, both voice and data.
Key Duties and Responsibilities: 
  • Make sure that there is optimum operation of the UCU network infrastructure that includes the Main Campus data and voice network, the UCU Network Operating Centre, all Local Area Networks (LANs) at UCU and its remote campuses and other teaching points in Kampala, Kabale, Mbale and any others that will be set up.
  • Ensure that there is reliable, adequate and cost-effective interconnection (voice and data) between the UCU Main campus and other study centers.
  • Install, configure and administer network services, all based on Open Source technologies
  • Install, configure, maintain network Equipment (mainly Cisco).
  • Ensure reliable and stable functioning of the Network Operating Center (NOC) at UCU main campus.
  • Be responsible for all technical work relating to the UCU Wide-Area Network (WAN) operation and related equipment.
  • Ensure that there is efficient access to the Internet at all times
  • Keep a keen eye on all technology developments relevant to all components of a modern WAN and to regularly provide the Director, University ICT Service with information and advice on such changes for effective planning and decision making.
  • Coordinate and supervise all technical activities relating to the efficient operation of the UCU network by other technical staff and service providers.
  • Work closely with service providers on the technical aspect of the services they provide to the university and advise the Technical Manager appropriately.
  • Compile and prepare a monthly report on infrastructure activities to the Technical Manager.
  • Maintain proper documentation of Network Structure, Network Assets, Network problems and resolution for future reference.
  • Monitor Network performance and implement performance tuning.
  • Offer periodic updates on the state of the Network to the Technical Manager.
  • Perform any other work as assigned by the Director, University ICT Service and/or Technical Manager.
Qualifications, Skills and Experience: 
  • The applicant should hold a Masters degree in Data Communications or certification in either MCSA or MCSE
  • He / she must also possess a Bachelor’s Degree in Telecommunication Engineering, Electrical Engineering, Computer Science or Information Technology.
  • A minimum of four (4) years of experience in a medium to large network environment.
  • Professional networking IT certification in CCNA and/or CCNP
  • Demonstrated track records of  experience with networking equipment preferably Cisco and infrastructure installation.
  • Possession of Windows, Cisco Systems, Juniper and Linux Administrator-level skills in all the following is essential
  • Possess the ability to demonstrate proficiency in Novell or UNIX.
  • Proficiency in dealing with Layer III Switches, Routers and Ubiquiti Equipment
  • High-end Servers, Cabling, Racks, Firewalls, LAN, WAN troubleshooting, TCP/IP, PPP, DNS, Virtualization, Fiber Optics are essential
  • Detailed knowledge and understanding of TCP/UDP, Latency, VoIP, QoS, IS-IS, OSPF, BGP, NHRP, ATM and MPLS will be an added advantage.
  • Knowledge of fail-safe power Systems will be an added advantage.
  • Must be a Committed Christian
How to Apply for the job:
All qualified candidates should send two (2) copies of an application letter clearly demonstrating suitability together with updated Curriculum Vitae and three references.
Please remember to attach two (2) copies of academic and professional certificates and transcripts
The Director of Human Resource & Administration
Uganda Christian University
Pilkington Building
Po Box 4, Mukono, Uganda
Deadline: Friday, 30th May 2014 by 5:00p.m.
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