Job Title: Help Desk Administrator IT (2 Vacancies)
Nile Breweries Limited, a leading beverage company in Uganda, a subsidiary of SABMiller, and also recognized three times as the Best Employer in Uganda for the years 2004, 2005 & 2009, the second largest brewing group in the World seeks to recruit highly motivated, results oriented and dynamic candidates for the positions above:-
Job Summary: The Help Desk Administrator will be responsible for:
- The provision of first level information technology support to all employees
- Logging and escalating all calls from the enterprise for resolution
- Ensure regular reporting of service performance (incident management).
Qualifications, Skills and Experience:
- The applicant should hold a Bachelors’ degree in Information Technology, Computer Science, or related field
- S/he must be customer-oriented with interpersonal and communication skills.
- Excellent computer trouble shooting skills
- Detailed knowledge and experience with remote desk tool
- Certificate in remote desk tools will be an added advantage
- Prior experience in help desk environment will be advantageous.
How to Apply for the job:
Nile Breweries Company will offer a competitive remuneration package to the successful candidates. All candidates that have relevant experience, know that they meet the above criteria and have what it takes to excel in the above position, should please send their CVs, which should include details of email address [if any), present position, current remuneration, Certificate/testimonials and address of three (3) Referees plus telephone contact to the undersigned:
The Business Partner Sales & Distribution Nile Breweries Limited P.O Box 1345, Kampala Service Center, Uganda.
NB: Only shortlisted candidates will be contacted.
Deadline: 31st January 2014
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Philimon Badagawa.Philimon Badagawa is a multimedia journalist with skills in news gathering, packaging, editing and online publishing. He has knowledge in data visualization, can design and manage websites. He previously worked as a journalist with Observer media and authored several articles and stories. He
does research, video & audio recording, editing and production for online publication. He Participated in The New Dawn photography campaign aimed at rebranding Northern Uganda-USAID/NUTI Project (2010). Philimon is in love with photography, writing, reading, sharing new ideas and interacting with reasonable people for skills development. He was recognized for excelling in Journalism during the Uganda Journalism Awards by ACME in 2015. (philebadagawa@gmail.com, +256 774 607 886)