Job Title: Customer Service Officer
Organization: National Social Security Fund (NSSF)
Duty Station: Kampala, Uganda
Reports to: Supervisor – Walk-In and E-channels
About US:
The National Social Security Fund (NSSF) is a Provident Fund mandated to provide social security to its members as prescribed by law under CAP 222 (Laws of Uganda) through efficient management of members’ contributions. The NSSF asset base is currently over Ugx. 9.8 trillion, making the Fund one of the largest players in Uganda’s economy.
Job Summary: The Customer Service Officer will be responsible for ensuring business growth in terms of increasing customer experience and increasing customer value on both walk-in and online customers. The jobholder will also be responsible for building relationships between employees (walk-in & contact center -customers) and NSSF and ensuring positive word of mouth and good corporate image for the Fund.
Key Duties and Responsibilities:
Qualifications, Skills and Experience:
How to Apply:
All candidates should visit this link online Click Here, and fill in the application form and send copies of academic credentials, application letters and detailed CVs to recruitment@nssfug.org for registration and onward transmission.
NB: Please note that canvassing or lobbying will lead to automatic disqualification of the candidate
Deadline: 27th September 2019 by 5:00pm
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