Job Title: Sector Head – Consumers
Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modem, inclusive financial services that maximize their opportunities. With a strong footprint in Uganda, Kenya, Tanzania, Rwanda and South Sudan, Equity Bank is now home to nearly 8 million customers, the largest customer base in the Eastern African Region.
Job Summary: The Sector Head – Consumers will technically support all business activities and initiatives that will further the achievements of the Equity Bank’s business objectives in the Consumer sector.
Key Duties and Responsibilities:
- Routinely support the development of the strategy and planning of financial and business growth goals for the consumer credit sector
- Execute agreed financial and business growth goals for the sector
- Identify new product opportunities through local market intelligence
- Identify business opportunities and support branches to convert them into meaningful business relationships
- Follow through and/or resolve customer service issues, and ensure excellent service to the customers in his/her portfolio
- Take lead and supervise a team of relationship managers and other staff in the sector
- Work in liaison with the Branch Managers and Credit Managers to identify and monitor problem loans and possible delinquent facilities for further action, and to ensure a quality portfolio
- Market and grow Equity bank’s service capabilities and products, and enhance customer relationships outside of lending
- Compile, prepare and maintain sector/portfolio monitoring reports, and other appropriate reports
Qualifications, Skills and Experience:
- The ideal candidate for the aforementioned banking job should hold a University business degree from a recognized University in related field
- Five or more years’ experience in banking, of which three years must have been in consumer/personal lending
- Relevant post-graduate qualification and/or Professional Certification e.g. CPA/ACCA or courses in banking/credit will be an added advantage.
- Excellent communication (Oral & Written presentation) and negotiation skills.
- Good leadership and people management skills
- Excellent analytical skills, ability to attend to detail
- Strong problem-solving, decision-making and financial management skills.
- Excellent interpersonal and networking skills
How to apply for the job:
If you believe you are interested in joining the banking sector at Equity Bank, please send your application along with a detailed Curriculum Vitae and copies of the relevant certificates and testimonials, quoting the respective job title or ref no in title subject field to recruitment@equitybank.co.ug or post to The General Manager, Human Resources, Equity Bank (U) Ltd, P.O. Box 10184 Kampala, Uganda.
Deadline: Wednesday 9th April, 2014.
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