Manager – Information Management Operations Job – MTN Uganda Limited

Job Title:   Manager – Information Management Operations (Re-Advertised)  

Organisation: MTN Uganda Limited

Duty Station:  Kampala, Uganda

Reports to: Senior Manager – Enterprise Application Operations

About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary:  The Manager – Information Management Operations will manage the administration and support of Enterprise reporting platforms like the Enterprise Value Analytics (EVA), Mediation, in-house reporting and other peripheral information systems and their interfaces to the wider IT eco-system.

Key Duties and Responsibilities:

• Responsible for overseeing the support of various Enterprise reporting platforms like EVA, mediation, in-house reporting and other peripheral information systems within MTN Uganda
• Act as subject matter expert and go to person for any related enterprise reporting requirement that needs to be implemented by IT function.
• Ensure efficient and effective support and operation of the following systems: big data platforms, mediation, financial ERP, HCM, Inspirosoft payroll, Fleet Management, Enterprise project management and other peripheral systems
• Responsible for the creation and execution of the continuous service improvement program and performance management across these platforms.
• Document workflow processes and recommend improvements on the assigned platforms under their domain.
• Manage and liaise with service providers/vendors within the Enterprise Applications space.

Qualifications, Skills and Experience:

• The applicant must hold a BSc in Computer Science, Engineering, IT, Applied Mathematics, or related field
• Programming skills, Unix/Solaris/Linux and Database Administration Skills.
• Vendor management
• Project management
• ITIL
• At least five years of related IT experience – preferably in with a technical knowledge of software services; program management experience and a sound understanding of ITIL standards and best practices within operational environments.
• SQL and scripting experience
• More than 4 years of UNIX shell scripting/programming and database administration.
• More than 3 years of experience developing and maintaining applications
• Extensive experience in application operations and service management
• Excellent interpersonal skills
• Excellent interpersonal skills
• Highly organized and quick to learn
• Pays attention to detail
• Can-do attitude
• Ability to work Long hours/ nights/ Weekends.
• Should be able to work consistently with minimal supervision

NB: Female applicants are strongly encouraged to apply.

How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online

Click Here

Deadline: 20^th March 2023