2 Customer Service NOC Engineer Needed at Roke Telkom

Vacancy title: 2 Customer Service NOC Engineer

Type: FULL TIME

Category: Computer & IT

Jobs at: Roke Telkom

Deadline of this Job: 03 February 2020

Duty Station: Within Uganda , Kampala , East Africa

JOB DETAILS:
Roke Telkom is a Uganda-based telecommunications company that has been fully licensed since 2006 by the Uganda Communications Commission (UCC) as a Public Service Provider (capacity Resale, Voice & Data) and Public Infrastructure Provider. We are looking for suitably qualified candidates to take up the following vacancies and join the Roke Telkom team.
Job title: Customer Service NOC Engineer (2 Positions)
Department: Technical Department
To be responsible for providing shift based support, ensuring maximum service availability and performance on a 24/7/365 basis through effective Monitoring, Event Management and Incident Management. .

Job Responsibilities: Not Specified

Job Skills: Not Specified

Qualifications and Experience
• A University degree (BSc) Computer Science, Information Technology or related field
• CCNA Certification is an added advantage
• A minimum of one (1) year of progressively responsible experience in an (SP environment
• Customer service and end user support experience
• Knowledge of bandwidth monitoring and utilization tools.
• Previous interaction with systems such as Sandvine is an added advantage.

Job Education Requirements: University degree (BSc) Computer Science

Job Experience Requirements: one (1) year

Work Hours: 8

Job application procedure
All applications should be sent to jobs@roketelkom.co.ug indicating the position your applying for in the email subject no later than 3rd February 2020.

Post Views: 248

Miiro Allan

I am a team player who is committed to learning, excellence, ethics and people, also an excellent communicator with great interest in technology innovations, branding and communications for Business and passion for community service and positive change.