Job Title: Supervisor Call Centre (Customer Service Jobs)
Organisation: Civil Aviation Authority (CAA)
Duty Station: Kampala, Uganda
Reports to: Airport Operations Officer – Terminal
Job Ref: CAA/ADV/EXT/05/2015
About US:
Civil Aviation Authority (CAA) is a corporate body responsible for the regulation of civil aviation in Uganda. It manages Entebbe International Airport and 13 other aerodromes upcountry. CAA carries out its work in conformity with International Civil Aviation Organization (ICAO) Standards and Recommended Practices (SARPS).
Job Summary: The Supervisor Call Centre will support the Airport Operations Officer – Terminal through the management and direction of the operations of the airport Call centre to ensure smooth running and high quality of service to the public, in line with CAA mission statement.
Key Duties and Responsibilities:
Qualifications, Skills and Experience:
How to Apply for a job:
All suitably qualified and interested candidates who wish to join the aviationindustry are encouraged to send their hand–written applications with detailed CVs and copies of academic certificates plus transcripts with the Job reference number (check beginning of this advert) clearly marked at the top left hand corner of the envelope should be sent to the address below, before close of business on. Please indicate your (day time) phone contact.
The Director Human Resource and Administration,
Civil Aviation Authority (Head Office),
P .O. Box 5536, Kampala. Uganda
Deadline: 6th July, 2015
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