Relationship Manager Job – PostBank Uganda Ltd (PBU)

Job Title:  Relationship Manager – Branch (5 Job Opportunities)

Organisation: PostBank Uganda Ltd (PBU)

Duty Station:  Kampala, Uganda

About US:

PostBank Uganda Ltd (PBU), a government owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on being the market leader in advancing financial inclusion.

Job Summary: The Relationship Manager – Branch will drive Income generation through sale of assets, liabilities, and cash management products, Forex, o balance sheet products and other products of the bank. The incumbent will be accountable for branch business growth financial performance, Business Banking, Trade Finance, and other non-funded income lines as agreed from time to time and within annual budget.

Key Duties and Responsibilities:

• Accountable to supervise, set targets, monitor sales, and report performance for the branch Business Bankers to ensure the branch meets all its business targets.
• Structure compelling solution proposals to demonstrate a thorough understanding of each client’s requirements and objectives & input to credit applications in conjunction with product & Relationship Teams, aligned to strategy and mitigating associated transactional risks.
• Recruit and bring on board Business and institutional clients
• Perform, promote, and maintain the highest standards of customer service to maximize returns from existing and new relationships.
• Implement, and administer business growth programs as necessary to maximize branch profitable sales of all bank products & services. This would include developing direct customer contact and relationships with major account holders.
• Promote knowledge acquisition of the institution’s products to potential customers by organizing sale promotions, talk shows, public presentations & meetings as may be guided by the supervisor.
• Conduct regular sales meetings to address goals and progress and a review of individual performance.
• Together with the Branch Manager/Branch Operations Manager (BOM) Implement the overall branch dual control systems.
• Ensure Implementation of all personnel policies, procedures, regulations, and personnel management circulars issued from time to time.
• Participate in new product marketing and sales.
• Participate in implementation of customer care plan of the branch.
• Together with the branch manager/BOM, assess credit requests in conjunction with the credit department in line with the banks credit standards, policies, procedures, and practices and recommend action to the credit department and committee.
• Ensure that PBU core values and professional ethics (Banking) are adhered to and practiced in the branch.
• Train and coach all the Business Bankers in business lending and other bank services.
• Understand the business client value chain, tap into the value chain and ensure customer needs are met at every stage of the value chain.

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Financial Responsibility

• Accountable for Branch business & Financial targets as will be agreed from time to time.

Qualifications, Skills and Experience:

• The ideal candidates must hold a Business degree in finance, Commerce, Business Administration, Economics, Statistics, management or any relevant field.
• Possession of a Certified banking qualification or master’s degree in a relevant field would be an added advantage.
• Relevant Practical training in banking business growth & management.
• Experience in a Banking or similar environment of which 2 must be in business growth.
• Customer Relationship Management.
• Developing & executing sales strategies.
• Good verbal and written communication skills esp. presenting CVPs
• Negotiation Skills.
• Understanding of branch banking esp. business processes, business development, product features & pricing.
• Customer Service Skills.
• Team Leadership (supervision).
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.

How to Apply:

Please send your application to hr@postbank.co.ug addressed to the Ag. Chief HR Officer and put the job you are applying for as the Subject (Strictly).

Note:

The following documents should accompany the application strictly online:

• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.

Deadline: Saturday 10^th December 2022 at 5.00pm