Job Title: Reservation and Ticketing Supervisor
Etihad Airways has experienced success and has received a range of awards that reflects our position as one of the world’s leading premium airline brands, this includes ‘World’s Leading Airline’ at the World Travel Awards for five consecutive years in 2009, 2010, 2011, 2012 and 2013.
Etihad Airways, the national airline of the United Arab Emirates, has in just ten years established itself as the world’s leading airline.
“Etihad” is the Arabic word for “union”. Set up by Royal (Amiri) Decree in July 2003, Etihad commenced commercial operations in November, 2003, and has gone on to become the fastest growing airline in the history of commercial aviation.
Job Summary: The Etihad Airways Reservation and Ticketing Supervisor will oversee all activities to optimize all guest interactions and satisfaction whilst ensuring compliance with all Etihad ticketing policies and procedures and high standards of customer service delivery to exceed guest expectations. Ensure team compliance with all Etihad reservation policies and procedures and standards of guest service (i.e. handling guest problems, answering telephone inquiries within 3 rings, pre-flight checks, timeliness, grooming, courtesy etc.)
How to Apply for the job:
All candidates who are interested in working with the aviation industry with Etihad Airways should Apply Online by clicking the web link below.
Deadline: 9th October, 2014
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