Giorgio Locatelli is the latest chef to lament our phone etiquette while dining. To him I say: that ship has sailed, and the customer is always right
Giorgio Locatelli despairs of diners who spend more time scrolling on their phones than “enjoying the moment”. The Michelin-starred chef told a podcast it was sad diners weren’t interacting with each other more. But the real question is: is any restaurant experience more enjoyable than a video of grumpy cats?
I was taught to believe that the customer is always right. The premise of this idea is simple: a customer pays money to receive goods or services, and in return a business must move mountains to ensure they receive them. The customer is sacred, in other words.
Athena Kugblenu is a writer and comedian
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