Debt Collection Officer job at Pride Micro Finance

Recovery  of  bad/written  off  loans  extended  in  accordance  with  Pride’s  policies  and  procedures  and  the
laws  of  Uganda.

DUTIES  AND  RESPONSIBILITIES:

1  Recovery  of  bad/written  off  loans.

•  Survey  and  investigate  clients’  files  for  cases  of  defaulting.

•  Prepare  and  deliver  demand  letters  to  defaulters  and  follow  up  on  payments.

•  Prepare  and  submit  weekly  and  monthly  progress  reports.

•  Train  staff  on  debt  recovery  skills.

2  Liaise  with  law  enforcement  on  recovery.

•  Peruse  clients’  files  to  establish  type  and  location  of  security.

•  Visit  locations  to  establish  the  availability  of  property  for  attachment.

•  Contact  law  enforcement  for  purposes  of  attachment.

•  Place  and  distribute  notices  of  sale.

•  Identify  highest  bidder  and  negotiate  terms  for  the  sale  of  attached  assets.

•  Arrange  with  the  respective  branch  for  consent  to  sale  and  requisition  of  sale  agreement.

3  Facilitate  the  prosecution  of  loan  defaulters.

•  Investigate  cases  of  defaulting.

•  Gather  information  on  clients  from  the  Credit  Department.

•  Report  matters  of  criminal  nature  to  police.

•  Organize  potential  witnesses  to  make  statements.

KEY  PERFORMANCE  INDICATORS

1  Percentage  of  recovery  of  bad/written  off  loans.
2  Percentage  of  staff  trained  in  loan  recovery.
3  Timely  and  accurate  production  and  delivery  of  recall  letters  and  monthly  updates,  and  follow  up.
4  Successful  sale  of  securities

JOB  SPECIFICATION

Qualifications

•  A  diploma  in  law.
•  A  Post  graduate  diploma  is  an  added  advantage.

Experience

At  least  1  year  experience  in  debt  collection  or  law  enforcement.

Competency

•  Knowledge  of  Laws  of  Uganda
•  Communication  skills
•  Business  acumen
•  People  management  skills
•  Result  oriented
•  Report  writing  skills