ICASS Service Clerk Job at U.S. Mission(Uganda)

U.S. Mission                           Uganda

Announcement Number:       Kampala-2018-055

Position Title:                         ICASS Service Clerk (Re-advertised)

Opening Period:                   11/28/2018 – 12/11/2018

Series/Grade:                         1015 FSN 04/FS-AA

Salary:                                     UGX 30,888,655- UGX 45,286,863

For More Info:                        KampalaHR@state.gov

Who May Apply:                       All Interested Applicants / All Sources

Security Clearance Required: Local Security Certification or Public Trust (this applies to selected   candidates) 

Duration Appointment:        Indefinite

Marketing Statement:          We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


Summary: The U.S. Mission in Uganda is seeking eligible and qualified applicants for the position of ICASS Service Clerk

The work schedule for this position is:

  • Full Time, 40 hours per week

Start date: Candidate must be able to begin working within a reasonable period of time following receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Duties: Under direct supervision of Facilities Supervisor and assigned to the US Mission ICASS customers liaison office responsible for the management and coordination of information concerning residential leased quarters and government owned buildings repairs and occupation.

Qualifications and Evaluations

EDUCATION:  Attainment of Ordinary level certificate (completion of 4 years of secondary school) is required.

Download: Position Description


EXPERIENCE:  Three years of maintenance operations and clerical experience, is required.

JOB KNOWLEDGE: Good knowledge of maintenance operations and terminology.  Must have good working knowledge of correspondence manuals, clerical practices and procedures, strong knowledge of building maintenance operations as well as preventive maintenance and inspection procedures is required.


LANGUAGE:  Level III (good working knowledge) English in speaking, reading and writing and level II (limited knowledge) in commonly spoken languages like Luganda, Kiswahili or Lusoga is required. (This may be tested)

SKILLS AND ABILITIES:  (This may be tested.)

Must be able to use computer and typewriter, be able to communicate required job tasks to GSO/M supervisors, understanding of basic maintenance requirements and have a positive attitude to build a good customer relationship with embassy personnel, contractors and others. Must hold valid Ugandan driving license.

Qualifications:  All applicants under consideration will be required to pass medical and security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Other information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


(1)        AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2)        AEFM / USEFM

(3)        FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link: https://careers.state.gov/wp-content/uploads/2018/04/VA-Definitions-and-Additional-Employment-Considerations.pdf

How to Apply:  All candidates must be able to obtain and hold a Local Security Certification or Public Trust clearance.

  1. All applications must be submitted online.
  2. Applicants should attach all relevant certificates & documents to be considered for the position.
  3. Applicants shall be required to register under the careers page for U.S. Embassy Kampala using the link below http://usembassykampala.myafricanjobs.com/. For further assistance call 0414306001
  4. You will receive confirmation of registration and proceed to apply.
  5. On completion of this process, you will receive an auto response via your email.

What to Expect Next:  Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information:  the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office.

Thank you for your application and your interest in working at the U.S. Mission in Uganda.

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