JOBS: Clinical Officer at Marie Stopes International

Job Title:     Clinical Officer

Organisation: Marie Stopes International (MSI)

Duty Station: Kampala, Uganda

Reports to: Center Manager

Ref: 007/08/2015

About US:

Marie Stopes International (MSI) is a global non-profit organisation providing personalised contraception and safe post-abortion care services to women and girls. Our local teams of professionals are passionate about the work they do in communities across 37 countries. The services we provide give a woman the power to choose when she has children so that she is free pursue her plans and dreams for herself and her family.

Job Summary: The Clinical Officer’s major responsibility is to maintain the high clinical standards expected by MSI and actively work to promote the smooth running of the centre and contribute to improved financial performance.

Key Duties and Responsibilities: 

  1. Client Care:
  • Send comprehensive client counselling on reproductive health and other health matters.
  • Take necessary steps to ensure that all centre clients are treated with sensitivity, respect, and consideration.
  • If complaints are raised, be able to effectively manage and resolve them.
  • Promptly refer complaints that persist or of serious magnitude to the centre manager for management.
  • Ensure that client confidentiality is maintained.
  1. Budgetary Control: work closely with the centre manager,
  • Routinely monitor medical stock supplies required and utilised at the centre for maximum efficiency.
  • Take steps to ensure that medical supplies are adequate, but not excessive.
  • Take responsibility to ensure that costs are contained within the approved annual budget.
  • Strive for income from services to meet or exceed set targets.
  1. Technical Excellence:
  • Based on client history, responsible for the examination, sending laboratory test reports and findings and above all client needs, prescribe appropriate drugs.
  • Carry out appropriate procedures that including Intravenous Therapy, Tubal Ligation, Vasectomy, Norplant, IUD insertion, Pap smear, MVA procedure and VCT.
  • Ensure responsible follow up and treatment of complications.
  • Follow the Ugandan Clinical Guidelines for appropriate management of most conditions and illnesses.
  • Refer complicated conditions to a hospital for further management.
  • Ensure that the highest standards of reproductive health and general clinical services (including HIV/AIDS services) are achieved, as laid down in the Marie Stopes Partnership Manual.
  • Work closely with the centre manager to ensure that the centre complies with MSI policies and protocols for vocal local, infection prevention and emergency preparedness (including resuscitation).
  1. Record Keeping and Reporting: In collaboration with the Centre Manager;
  • Ensure that all company/corporate clients claim forms are duly completed and signed by you immediately after treatment of each individual client.
  • Ensure that all claim forms are checked for errors and correctness before submissions to SO.
  • Make sure that SO reporting and record keeping guidelines for all clients are adhered to.
  1. Promotional and External Relations Activities: work in liaison with Centre Manager,
  • Carry out outreach activities including VSC, CHW network development.
  • Actively participate in planned promotional activities including radio programs and MSI-U condom social marketing activities.
  • Represent MSU in all meetings held with the DDHS, as well as representing MSU on district build and maintain working relationships with district authorities in conjunction with the Centre Manager and provide Feedback to the Centre Manager on outcomes of such meetings.
  1. Team Development:
  • Ensure that team members are updated on new drugs and technological and SRH developments.
  • Work closely with the Centre Manager for technical support, clinical updates and daily running of the centre.
  • Actively participate in district training where appropriate and inform the Centre Manager of additional skills gained or required by team members.
  • Develop and implement work plan activities in consultation and collaboration with the Centre Manager.
  • Assist the Centre Manager in ensuring that all team members contribute creatively, meaningfully and actively to the development and implementation of the work plans.
  • Render support in the development of effective client referral network to the centres through training and feedback on performance of MSU CHWs.
  1. Professional and Ethical Conduct:
  • Observe the relevant code of conduct for Clinical Officers in Uganda in regard to professional and ethical conduct.
  • Provide Clinical care that is to the highest standard and safety. Competent management of medical emergencies and appropriate referral is paramount.
  • Work closely with the Centre Manager monitor team performance and immediately address breaches of professional and ethical conduct.
  • Dress smartly and wear either the MSU uniform or white coat while on duty.
  • Perform any other work related duties as may be assigned by the supervisor.

Qualifications, Skills and Experience: 

  • The applicant should preferably hold a Diploma in Clinical Medicine and Community Health
  • A minimum of two years’ experience in a clinical setting
  • Possess a valid medical practising licence
  • Computer literacy skills i.e. proficiency in MS Office Packages

The Clinical Officer is required to demonstrate MSI Uganda’s core values of:

  • Accountability of all staff to each other and our clients and stakeholders
  • Equality of opportunity and access
  • Value for money in the management of our resources

How to Apply: 

All suitably qualified and interested candidates are encouraged to send their electronic applications including a cover letter, updated CV and academic documents via E-mail to:

Deadline: 21st August, 2015

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