Jobs – IT Systems Administrator at MRC/UVRI

Job Title: IT Systems Administrator
The MRC/UVRI Uganda Virus Research Unit on AIDS conducts large-scale epidemiological and intervention studies, clinical trials, virological and immunological research and behavioural studies, and has generated a wealth of research results that have been used to inform policy and practice, and that have led to a large number of scientific publications in peer reviewed journals over time.
The MRC/UVRI with the Sanger Institute is setting up the MRC/UVRI Ugandan Medical Informatics Centre (UMIC) that will be located at the UVRI campus in Entebbe. It will be closely associated with the Ugandan Ministry of Health and other educational and research Institutes in Uganda, as well as pan-African research centres as part of established collaborations with MRC/UVRI. The central aims of this project are: (1) to develop a medical informatics in Uganda and (2) to develop human research capacity in medical informatics and computational genomics in sub-Saharan Africa (SSA) in collaboration with UK and SSA centres. The UMIC is being developed to capitalise on technological advances in genomics and to ensure the efficient utilisation of data resources in clinical epidemiology and large scale genomics across SSA from on-going research programmes.
Job Summary: The IT Systems Administrator will ensure availability of working hardware, software and Network connectivity at all times. The jobholder will also be responsible for resolving high-level system administration related hardware and software issues, recording these issues, and ensuring that they are eliminated. He / she will also pro-actively manage the capacity of the storage infrastructure based on current and forecasted demand. Additionally, the incumbent will offer technical support for a virtualised environment, storage infrastructure and backup/recovery environments.
Key Duties and Responsibilities: 
  • Ensure network connectivity and availability of all network services (email, internet, file access, printing) to the users in Masaka & Kyamulibwa stations.
  • Maintain a Virus / malware network free environment by ensuring that upgrades of the corporate anti-virus both on servers and all LAN clients are up-to-date at all times.
  • Setup, configure, maintain and monitor servers, routers, switches, Printers and to ensure all domain services are optimally running all the time (DNS, DHCP, AD, Printing)
  • Offer help-desk support in Masaka and Kyamulibwa field stations through effective email/call management and personal contact.
  • Maintain network security through the Help-desk support in Masaka and Kyamulibwa through effective email/call management and personal contact.
  • Monitor network and internet usage and report to ISPs in case of a downtime.
  • Streamline backups on servers/PC’s and recovery procedures at both stations
  • Keenly track and record all ICT support requests within the Helpdesk Management System
  • Assist and support in the implementation of ICT projects
  • Evaluate solutions as part of the ICT strategy.
Qualifications, Skills and Experience: 
  • The ideal candidate should hold a Bachelor’s Degree in Computer Science, Information Technology or related field from an accredited college or university. MCSA or MCSE /CCNA certification is an added advantage
  • At least three (3) years’ experience in computer operations and technical support including at least One year at the enterprise Systems management level.
  • Extensive practical experience in the management and administration of Windows, vSphere (ESX) and Enterprise storage devices
  • Good knowledge of both client and server operating systems.
  • Excellent troubleshooting skills and support of SAN technology with a virtualised computing environment.
  • Broad knowledge and understanding of Disaster Recovery and High Availability.
  • Past server administration skills with Windows server platforms.
  • Strong knowledge of backup technologies utilizing disk to disk solutions as well as tape based solutions (Backup Exec).
  • Strong understanding of the networking concept, security and disaster recovery management.
  • Possess the ability to ride a motorcycle to give IT support in a remote setting will be required.
How to Apply for the job:
All candidates should send their applications including copies of academic qualifications, curriculum vitae and names plus telephone contact details of three (3) referees should either be addressed to: The Human Resources Manager, MRC/UVRI Uganda Research Unit on AIDS, Uganda Virus Research Institute, P. O Box 49 Entebbe, Uganda or send by email:
NB: Only short listed candidates will be contacted for interviews
Deadline: 4th July 2014 by 5pm


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