Job Title: Quality Improvement Officer – OVC

URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.

 Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families. In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.

About USAID ASSIST Project:

The USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is a new project dedicated to improving health, population and nutrition services through technical support to service delivery institutions, country Ministries of Health, USAID country missions, and cooperating agencies. The new project carries on the work of the USAID Health Care Improvement Project (http://www.hciproject.org) in global advocacy, development, and promotion of cost-effective methods to design and improve health care services and systems in low- and middle-income countries.

An important global objective of the ASSIST Project is knowledge management: to facilitate documentation and sharing of evidence for improvement of specific care processes based on the work of individual QI teams, large-scale improvement efforts, and/or research, and to make this information readily available through Web technology.

The ASSIST Project is managed by URC’s Quality and Performance Institute (QPI). Through QPI, URC has implemented quality improvement and operations research programs in health care since 1981 and continues to be at the cutting edge of health care improvement work in countries around the world.

Job Summary: The QI officer, in collaboration with USAID partners and the Ministry of Gender Children and Social Development will liaise with the QI Advisor to ensure that all activities are aligned with the vision and objectives of the OVC Program

Key Duties and Responsibilities:  

• Develop and implement monthly plans as per the USAID ASSIST OVC QI plan
• Support activities of institutionalization of quality improvement in the Ministry of Gender Labour and Social Development OVC structures
• Assist and facilitate the training and formation of OVC QI teams to improve provision of services based on national quality standards for protection, care and support of OVC
• Efficiently organize and carry out coaching visits to OVC teams to improve their ability to identify and solve problems in OVC service delivery and learning sessions for teams to share and learn
• Support QI teams to conduct monthly data collection, analysis, use and reporting
• Support QI teams to synthesis and document quality improvement efforts
• Support and participate in OVC partners meetings at national, regional and district levels
• Develop materials for trainings, learning sessions, harvest meetings and coaching visits
• Maintain database for set program indicators and QI team indicators
• Compile, prepare and share progress reports on implemented activities in form of biweekly, quarterly and annual reports
• Document success stories arising from the implementation of the activities
• Ensure that financial regulation are concisely followed such as timely accountability of the implemented activities
• Perform any other duties assigned by the supervisor

 Qualifications, Skills and Experience:  

• The applicant should hold a Bachelor’s Degree in Social works or Equivalent, a Postgraduate qualification will be an added advantage
• Prior experience in quality improvement methods in a social welfare setting
• Demonstrated strong program implementation and organizational skills.
• Technical expertise in the field of OVC programmes in Uganda with experience of not less than 4 years
• Demonstrated experience of liaising with implementing partners and community-based services to respond to orphans and vulnerable children’s needs
• Good computer skills
• Extensive working knowledge of rules and regulations USG funded Programmes
• Ability to work under pressure and within agreed timelines / set deadlines
• Possess the ability to prioritize work within guidelines as agreed with Supervisor
• Ability to work with limited supervision
• Able to communicate and work well with government structures that support OVC work

Ability to budget and manage finances on a monthly basis

NB: Only candidates who are eligible to work in Uganda for an indefinite period without a need for sponsorship will be considered for this position.

 How to Apply for the job:  

All candidates should Apply Online at the weblink below. Be sure to upload your CV/Résumé and your Cover Letter where indicated. Also, please complete your application form and attach a completed USAID Form 1420 Contractor Employee Biographical Data Sheet as well.

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