Job Title:   Relationship Manager – Trade Finance
Organisation: Bank of Africa
Duty Station: Kampala, Uganda
Reports to: Branch Manager
About US:
Bank of Africa – Uganda Ltd. is part of GROUPE BANK OF AFRICA (BOA) comprising 16 Commercial Banks, 3 Leasing Companies, 2 Investment Companies, a Stock Brokerage Company, an Asset Management Company and a Mortgage Bank. It spans 15 African countries and France, employing over 5,000 people.
Job Summary: The Relationship Manager – Trade Finance will provide proactive business banking sales and relationship management that will nurture and grow a portfolio of SME customers by identifying and offering value adding and specialised bank financial product solutions.
Key Duties and Responsibilities:
- Analyze the geographical and environmental factors affecting the Branch to be able to understand its commercial potential and competition
- Periodically analyze the customer base of the branch and portfolio
- Monitor and action daily referrals/leads within set timelines
- Ensure weekly sales plans are in place
- Manage the loan portfolio by active participation in watch list meetings, monitor/manage pre-Non Performing Loans (NPLs) and fully recover bank funds
- Support in the timely and efficient preparation of business documentation to facilitate faster turn-around-time and closure of customer requests; such may include but is not limited to-preparing bid bonds, performance guarantees and invoice discounting.
- Optimize cross-selling opportunities and provide comprehensive financial advice to clients on all services they seek to revel in with the Bank and facilitate them to access such solutions.
- Support in the preparation of the arrears and excesses reports to be used by the RAC committee in assessing the performance of the portfolio at risk.
- Build and maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identify, grow and sustain customer relationships that can provide superior returns and contribute towards the growth of the Bank as per set targets.
- Receive and verify customer documents for account opening, loans, account amendments and any other customer instruction as per the Bank’s set guidelines
- Prepare and maintain well-documented reports on accounts opened, KYC, call visits to clients to be used in relevant management decisions.
- Collect, process and follow up on customer complaints and provide feedback to customers.
- Assist in enhancing staff accomplishments and competence by planning the delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes and coaching team members.
- Carry out any other duties that may be assigned to you from time to time.
Qualifications, Skills and Experience:
- The applicant must hold a university degree in Finance, Marketing, Banking or any related field from a recognised university;
- Three years of experience in banking/Sales
How to Apply:
All candidates should apply online at the link below.
Deadline: 27th April 2023
Relationship Manager Job – Bank of Africa added by Miiro Allan on
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