Staff Counsellor Job – United Nations Regional Service Centre Entebbe (RSCE)

Job Title:  Staff Counsellor (Temporary UN Jobs)

Organisation: United Nations Regional Service Centre Entebbe (RSCE)

Duty Station: EntebbeUganda

Job Opening Number: 23-Human Resources-RSCE-203088-J-Entebbe (R)

Reports to: Chief of Unit, Human Resources and Talent Management

Grade: P3

About US:

The Regional Service Centre in Entebbe, Uganda (RSCE) was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities. This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.

Key Duties and Responsibilities: Within delegated authority, the Staff Counsellor at P-3 level will be responsible for the following duties:

  • Performs individual assessments in the case of individual staff members experiencing difficulty coping and/or presenting mental health-related symptoms or syndromes.
  • Advises the CHRO and Senior Management, as necessary, on individual cases where an identified problem is likely to have professional, vocational and/or counselling effect (e.g. work-related problem/s due to a psychological problem, conflict resolution, need-oriented medication, etc.).
  • Advises Managers, upon request, with the aim at improving the working atmosphere in their Units and resolving problems of a work-related or personal nature that adversely affect job performance and productivity.
  • Performs critical incident stress supportive therapy (e.g., individual and/or group) whenever and wherever there is a need for it.
  • Assures, in conjunction with the Medical Services, a continuum of services (referral, short-term supportive intervention) to individual staff members suffering from serious diseases or illnesses.
  • Establishes a link and liaises with the members of the Staff Welfare Committee and staff in Medical Services in order to develop programmes designed to improve the quality of life of staff members within the Entity area.
  • Provides training sessions on “crisis and stress management” and “conflict resolution” as needed.
  • Monitors environmental factors that could lead to stress, with particular focus on stress related to critical incidents, including emergency and crisis situations.
  • Develops, organizes and implements a stress management programme for such staff.
  • Performs other duties as required.

Also Read: Digital Account Executive Job – TBWA Uganda

Qualifications, Skills and Experience:

  • The applicant for the United Nations Regional Service Centre Entebbe (RSCE) Staff Counsellor job must hold an advanced university degree (Master’s degree or equivalent) in Clinical Psychology, Psychiatry or Clinical social work is required. A first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of an advanced university degree.
  • A valid certification to practice at national level in clinical psychology or psychiatry or clinical social work is required.
  • Additional training or certification in a broad range of related fields, such as alcohol/substance abuse, stress management, traumatic stress, cross-cultural communication or conflict resolution is desirable
  • A minimum of five years of progressively experience in staff clinical counselling, mental health, cross cultural communications, counselling, psychiatry, clinical psychology, clinical social work, and related areas is required.
  • International experience in Employees Assistance Programmes or Organizational Intervention is desirable.
  • Languages: fluency in English is required. Knowledge of another UN official language is desirable.


  • Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work
  • Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
  • Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
  • Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

How to Apply:

All candidates who wish to join the United Nations should apply online at the link below.

Click Here

Deadline: 14th March 2023

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