Job Title: Telesales Representative (Outbound) (Fresher Call Centre Jobs)
Organisation: M-KOPA
Duty Station: Kampala, Uganda
Reports to: Telesales Team Lead
About US:
The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Job Summary: We are looking for a qualified Telesales Representative to help generate sales for the company. You will close sales over the phone and maintain good customer relationships.
You will report to the Telesales Team Lead.
Key Duties and Responsibilities:
- Tele-selling: You will call our existing customers to upgrade them to Televisions and other products which we have to offer
- Conversation objectives: You will ensure the campaign achieves its conversions and goals to help us grow as a company.
- Quality goals: You will ensure the quality of calling follows the set quality standards
- Talk time goals: You will adhere to expected talk time benchmarks to maximize productivity
Qualifications, Skills and Experience:
- The applicant should have a good academic qualification Certificate/Diploma and above
- Have BPO Industry/Call center industry experience
- Be passionate and good in sales.
- Have excellent skills in communication
- Be convincing and experienced in persuasion
- Conversant with basic working tools; Outlook and Microsoft Office.
- Be result-oriented and self-driven
- Have good ethics and integrity
How to Apply:
All candidates should apply online at the link below.
