Job Title:     Information Technology Officer

Organisation: PATH

Duty Station: Kampala, Uganda

Tracking Code: 7012

About US:

PATH is an international non-profit organization that drives transformative innovation to save lives and improve health, especially among women and children. We accelerate innovation across five platforms—vaccines, drugs, diagnostics, devices, and system and service innovations—that harness our entrepreneurial insight, scientific and public health expertise, and passion for health equity. By mobilizing partners around the world, we take innovation to scale, working alongside countries primarily in Africa and Asia to tackle their greatest health needs. Together, we deliver measurable results that disrupt the cycle of poor health.

Job Summary: The Information Technology Officer will mainly be responsible for assisting the program staff to maximize output from the IT infrastructure by providing information and education to familiarize them with the infrastructure and Path IT policy.

Key Duties and Responsibilities: 

·         The incumbent will ensure that the data and document management systems are always available including performing backups to minimize data loss.

·         Quickly respond to all staff IT related emergencies and provide program networks troubleshooting.

·         Create and with approval, implement new services.

·         Provide hardware repairs as well as software upgrades services for the program.

·         Technically support the procurement of IT related equipment and services.

·         Mentor and train all computer and electronic equipment users to improve efficiency and minimize errors and faults.

·         Work in liaison with staff in Uganda and at head office to resolve challenges related access related to PATH computer systems.

·         Keep the supervisor fully informed on a daily basis of all problems related to hardware and advise what steps are being taken to resolve any problems.

·         Organize quarterly meetings to brief the supervisor, discuss anyperformance issues and provide information and feedback concerning IT operations in the project.

·         Keep in contact with and manage the program IT issues in close consultation with and support from the Path IT team (Regional and Headquarters).

·         Schedule for preventive maintenance of all IT equipment and supervise the same.

·         Maintain an up to date IT inventory record of all IT equipment both on- and off-site.

·         Work in liaison with the ISP to ensure continued availability of the Internet.

·         Liaise with the supervisor on allocation of IT equipment (Desktops, Laptops and Printers) to users.

Qualifications, Skills and Experience: 

·         The ideal candidate should hold a Degree in Information Technology or relevant field

·         A minimum of five years’ experience in IT related field, three years in NGOs.

·         Possession of professional IT Certification i.e. Microsoft, Cisco or A+ certification desirable.

·         Skills in managing proper functioning of LAN, Server, the E-mail system and internet connectivity, ensuring that there is software resource availability.

·         Excellent written and verbal communication skills.

·         Proficient in Microsoft Office Suite.

·         Excellent communication skills in English.

·         Additional skills in any other fields will be an added advantage e.g. fleet management, procurement etc.

NB: The applicant must be legally authorized to work in Uganda.

How to Apply for the job: All suitably qualified and interested candidates who desire to join PATH in the aforementioned capacity should apply online by Clicking here.

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