Analyst – Forensic Investigation Job – MTN Uganda Limited

Job Title:   Analyst – Forensic Investigation

Organisation: MTN Uganda Limited

Duty Station:  Kampala, Uganda

Reports to: Manager – Forensics Investigation


About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.


Key Duties and Responsibilities:

  • Assess Fraud trends and identify best practice in relation to fraud prevention
  • Appropriately plan and scope Fintech and GSM Fraud investigations to ensure adequate focus on key investigation areas
  • Coordinate and carry out Fraud prevention training and awareness for Telco and Fintech staff.
  • Plan and coordinate the effective use of proactive data analytics, including Continuous Controls review, preferably through scripts in SQL and ACL exchange.
  • Communicate the results of forensic investigations, via written reports and oral presentations to management
  • Gather, record and securely retain evidence relating to investigations in accordance with current legislation, codes of practice and the MTNU Fraud risk management framework.
  • To maintain confidentiality and discretion in carrying out all duties of the position.
  • Track status and prepare periodic summaries of fraud trends as appreciated and from related industry sources to enhance fraud management across the business
  • Continuously review the MTNU open API framework and ecosystem for potential exploits/flaws.
  • Maintain a fraud incidents, intelligence and losses database. Supporting with the dissemination of timely and concise intelligence to relevant teams across the GSM and Fintech environments
  • Perform root cause analysis of fraud incidents and follow through on implementation of agreed actions to ensure required improvement or resolution of weaknesses.
  • Prepare fraud risk alerts based on identified root causes for dissemination to other MTN operations.
  • Implementation of fraud trend analysis to ascertain emerging and existing fraud risk areas based on complete and potential loss data
  • Liaise closely with Uganda Police and monitor cases handed over to them for court processes ensuring that exhibits used in court are returned to MTN Uganda.
  • To conduct formal recorded interviews with suspects and witnesses in accordance with current legislation and codes of practice
  • To conduct witness interviews and take concise statements in accordance with current legislation and codes of practice
  • To take static and mobile surveillance as required, utilizing covert equipment where appropriate, in accordance with current legislation and codes of practice
  • Support in the performance of Fraud risk assessments and other proactive fraud risk management initiatives.

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s degree in Statistics, Telecommunications Engineering, Accounting, Finance or Information Technology.
  • Professional qualification in any of the following Forensics/Fraud examination/Information security Certifications; CFE, CFCE, CHFI, GCFA, CISM, CISA, , CEH
  • Experience in performing professional fraud investigations including the use of digital forensics tools e.g. Encase, FTK
  • Certification in Encase DF120-Digital Forensics Foundation
  • Certification in Encase DF240-Building an investigation
  • Experience in use of CAATs Preferably ACL
  • Technical working experience in the Fintech and GSM environment
  • Minimum of 3 years’ experience covering Fraud Detection, Prevention, and Investigations
  • Experience liaising/dealing with Law enforcement agencies
  • At least three years of experience using Analytics techniques and tools i.e. Big Data analytics
  • Experience in high transaction digital environments
  • Previous exposure and experience using digital forensics software e.g. Encase
  • Strong analytical skills;
  • Excellent Interview, interrogation and listening skills
  • Data mining, extraction and analytics
  • Prior practical experience in occupational fraud investigations
  • Experience in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions.
  • Strategic understanding of the Telecommunications environment including Fintech.
  • Effective oral, presentation and written communication skills.
  • Exemplary Planning and Time Management skills.
  • Must have attention to detail.
  • Possess strategic thinking abilities
  • Mature persona with the highest degree of integrity, honesty and trust
  • High levels of confidentiality, Proven planning and organizational skills
  • Ability to maintain composure under pressure while meeting multiple deadlines


MTN Uganda Limited has the obligation to safeguard its employees through providing a working environment that is safe and without risk to the health of its employees. MTN has a Vaccination policy for all its employees to be fully vaccinated against Covid-19 in order to work from its offices and premises. Female applicants are strongly encouraged to apply.


How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.


Click Here


Deadline: 26th October 2022

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