IT Certification Officer Job – National Information Technology Authority-Uganda (NITA-U)

Job Title:  IT Certification Officer

Organisation: National Information Technology Authority-Uganda (NITA-U)

Duty Station:  Kampala, Uganda

Reports to: IT Certification Supervisor

About US:

The National Information Technology Authority-Uganda (NITA-U) is an autonomous statutory body established under the NITA-U Act 2009, The Authority is under the general supervision of the Ministry of Information Communications Technology and National Guidance (MOICT&NG). The National Information Technology Authority, Uganda was established with a mandate to coordinate, promote and monitor the development of IT in the context of social and economic development of Uganda.

Job Summary:  The IT Certification Officer will be responsible for conducting programmes for the promotion of IT Certification and supporting the implementation of a complaints management procedure in liaison with the NITA-U IT Service Desk.

Key Duties and Responsibilities:

  • Implement and enforce the Regulations, Standard Operating Procedures, Policies and processes for IT Certification
  • Conduct Conformity Certification Audits and Surveillance Audits as per applicable Regulations and Standards.
  • Plan, schedule, conduct and report on IT Certification Audits and Surveillance for Certified entities and individuals.
  • Follow up on corrective and preventive action to close non-conformities identified and raised during Audits and Surveillance
  • Handle complaints and appeals in liaison with the NITA-U Service Desk in accordance with set standards
  • Support the conduct of training and awareness related to IT Certification.
  • Provide periodic reports on the implementation of IT Certification in the country.
  • Manage the relationship with stakeholders on IT Certification.
  • Provide administrative support on the IT Certification function

Also Read: Applications Administrator Job – National Information Technology Authority-Uganda (NITA-U)

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Telecommunications Engineering or a closely related field;
  • Professional certifications such as ISO 20000, ISO 9001, ISO 27001, ITIL is a requirement.
  • A minimum of three (3) years working experience in compliance, auditing, inspection, certification or quality assurance in a reputable Public or Private Organization;
  • Ability to analyze and interpret data, laws, standards and regulations
  • Excellent planning and communication skills (Oral, Written, Presentation);
  • Strong analytical skills to interpret research data for reports and apply mathematic techniques in practical situations;
  • Strong Interpersonal and relationship management skills;
  • Ability to communicate effectively with stakeholders;
  • Ability to work as part of a team;

How to Apply:

All interested applicants who meet the job requirements/specifications and with the right personal attributes are invited to complete and submit their application for, Download Here, with a cover letter, supported by curriculum vitae, copies of certificates and testimonials, and must specify day time telephone contact and email addresses of both the applicant and three referees, to the address below.

The Executive Director,

National Information Technology Authority – UGANDA (NITA-U),

Palm Courts, Plot 7A, Rotary Avenue (former lugogo bypass)

P.O. Box 33151, Kampala-Uganda

Tel: 0417 801 038

via email:

Deadline: 20th February 2023 by 5:00pm

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