Job opportunity of Examinations Services and Operations Manager at British Council

Job opportunity of Examinations Services and Operations Manager at British Council

Job Title:    Examinations Services and Operations Manager

Organisation: British Council

Duty Station: Kampala, Uganda

About BC:

The British Council is the UK’s international organisation for educational opportunities and cultural relations. We create international opportunities for the people of the UK and other countries and build trust between them worldwide. British Council Uganda is based in Kampala and offers a full range of programmes including examinations, project management on behalf of other donors, and its own grant funded projects. British Council has operated in Uganda since 1952 and its aim is to build cultural and educational relations between Uganda and the UK.

Job Summary: The Examinations Services and Operations Manager is responsible for the operational and financial treatment of our examinations services in Kampala. Principal areas of responsibility include operational delivery, compliance with quality/security standards and ensuring that all exams are processed according to the British Council’s financial compliance guidelines.

Key Duties and Responsibilities: 

  • Operational Delivery: Manage all aspects of operational delivery (80% IELTS and 20% other exams products) ensuring that examinations are managed efficiently and effectively and according to corporate standards
  • Quality Compliance: Work closely with Regional Exams Manager(s) and Country Exam Manager on aspects of quality and compliance to ensure that all Quality and Compliance Assessment (QCA) requirements, IELTS audit and other exam board standards are met or exceeded.
  • Management of venue staff and examiners: In accordance with British Council and exams body regulations and procedures. Manage the recruitment, training and monitoring processes for all exams venue staff and examiners in Uganda.
  • Financial responsibility and accountability: Ensure the accuracy of all exams financial data and reporting. All financial data to be recorded against the correct WBS and GL Account and corrections made where this is not the case. Monthly input of volume actuals is 100% accurate. This role will be responsible for the completion of the reconciliations, accruals and deferrals according to the agreed timetable(s).
  • Analysis & reporting: Using standard procedures and templates, regularly records, analyses and reports on operational activity levels and performance data, to support senior managers in making timely and effective business decisions that respond to operational needs.
  • Leadership & management     
    • Plans and prioritises own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon. Line manages the day to day performance of a more junior team, dealing with sickness, discipline, motivation etc, to ensure high quality service delivery is maintained at all times.
    • Tasks and coordinates others (e.g. third party suppliers, external partners and internal colleagues) to complete activities in accordance with agreed service delivery/ contractual/ project milestones or requirements (e.g. cost schedules, time deadlines etc).

      Qualifications, Skills and Experience:

      • The applicant for the British Council Examinations Services and Operations Manager job placement should have qualifications in Business Management qualification from a recognized university
      • Must have the rights to live and work in Uganda
      • Appropriate police check required

      How to Apply:

      All suitably qualified and interested candidates who so desire to join the British Council in the aforementioned capacity should endeavor to Apply Online by Clicking on the link below. Please further review job requirements and if competent, proceed with the online application.

      Click Here

      Deadline: 3rd May 2018

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