Job Title: Call Centre Agents (Several Career Placements)
Aikan HR Consultants seek to recruit for their valuable client, a fast growing multinational company in the Insurance Sector with operations in over 10 countries across Africa and Worldwide.
Key Duties and Responsibilities:
- Obtain and verify client information by telephone.
- Quickly and cordially respond to customer queries by telephone.
- Enter client information in the Call Centre’s database system.
- Report any malfunctions of the Call Centre system to the Manager.
Qualifications, Skills and Experience:
- The Call Centre Agents should hold diplomas from recognized institution.
- At least two year’s experience working in a Call Centre.
- Fluent spoken and written English.
- Ability to communicate in Luganda.
- Working knowledge of Microsoft Word and Excel.
- Excellent professional telephone behavior.
- Ability to effectively work in a team.
- Ability to deliver results.
- Ability to undertake tasks without being told.
- Ability to gain a sense of satisfaction from serving others.
- Knowledge of another local language other than Luganda.
How to Apply for the job:
All suitably qualified candidates should send their applications by clicking on this link.
Please upload the following in your application; an updated CV / resume should include your contact information and three work related references and a one page statement describing your suitability for the role should be included.
Deadline: 22nd August 2014