JOBS: Human Resources Assistant needed at United Nations Regional Service Centre Entebbe (RSCE)

JOBS: Human Resources Assistant needed at United Nations Regional Service Centre Entebbe (RSCE)

Job Title:               Human Resources Assistant

Organization: United Nations Regional Service Centre Entebbe (RSCE)

Duty Station: Entebbe, Uganda

Job Opening Number: 17-Human Resources-RSCE-88823-J-Entebbe (M)

Salary Grade: FS5

Reports to: Service Line Manager

About RSCE:

The Regional Service Centre Steering Committee is the decision-making body for RSCE, in compliance with General Assembly resolutions, United Nations Secretariat rules and regulations, strategic guidance from United Nations Headquarters and oversight bodies. The Steering Committee consults with the Global Field Support Strategy Implementation Coordination Team, as required.

The Regional Service Centre, as approved by the Member States, is owned, managed and staffed by the regional missions it serves. This framework reinforces the existing missions’ chain of command structures and lines of authority in a manner that does not create an additional layer between Headquarters and the regional missions. It also ensures that staffing for RSC.

Key Duties and Responsibilities:  Within limits of delegated authority, the Human Resources Assistant FS-5 will carry out the following duties:

Recruitment and Placement:

  • Actively participate in the selection of candidates; including conducting roster searches for applicants and identifying short-lists of candidates, evaluating and screening applications, generating personal history profiles of candidates, facilitating the interview process and acting as ex-officio.
  • Provide support in the filling of vacant posts for all categories, including initiating and following-up on reference checks and academic qualifications, ensuring the completion of the pre-recruitment formalities, calculating salaries and related benefits, and preparing and dispatching offers of appointment and Statement of Emoluments.
  • Provide input into policy development for HR policies for staff in the Field Service, General Service and related categories.
  • Schedule and coordinate entry tests for locally-recruited staff.
  • Supervise and support the maintenance of vacancy announcement files, staffing tables and tracking of status of recruitment cases.
  • Keenly review and process personnel actions through UMOJA.
  • Guide staff on visa matters.

Administration of Entitlements:

  • Review and process data pertaining to conditions of service.
  • Review and process requests for a wide range of entitlements and exceptions to the Staff Rules and Regulations, e.g. travel entitlements, currency of payment of emoluments and rental subsidy.
  • Monitor issues on conditions of service of staff and advise the supervisor of any developments.
  • Guide staff on conditions of service and entitlements.

Staff Development and Career Support Training:

  • Offer support in the development and tracking of career development programmes in liaison with the mission training focal points, the DFS Career Development Unit and the Field Career Development Officers.
  • Provide initial advice and answer general queries on career development issues in liaison with the DFS Career Development Unit and the Field Career Development Officers.
  • Assist in the preparation of training material by providing input where appropriate
  • Support the Field Career Development Officer in retrenchment exercises with regards to drawing down/ downsizing and expanding missions in identifying staff and positions concerned as well as relevant programmes.


  • Assist in reviewing and processing requests for classification by ensuring completeness of requests and liaising with requestors when required.
  • Provide advice and answer general queries on classification procedures and processes.
  • Assist in providing documentation and background materials relating to classification appeals by researching background information and liaising with relevant offices when required.


  • Supervise the maintenance of automated databases and the centralized reference and filing systems by reviewing and approving entries by lower-level staff, ensuring that information is accurately and timely entered.
  • Carry out research on a range of Human Resources related issues and prepares notes/reports.
  • Undertake research on precedents, policy rulings and procedures.
  • Compile data from different sources and prepare statistical reports on Human Resources related issues.
  • Research background information and draft information circulars on Human Resources related issues.
  • Conduct exit briefings for separating staff and assist them in final arrangements.
  • Provide general office support services; process, draft, edit, proofread and finalize for signature/approval a variety of correspondence and other communications; perform budget preparation, input, monitoring and implementation in information systems, sets up and maintains files/records (electronic and paper); schedules appointments/meetings, monitors deadlines
  • Prepare written responses to queries concerning Human Resources related matters.
  • Actively distribute routine work to junior support staff, ensuring efficient and timely execution of the work.
  • Train and provide supervision to lower-level staff in the unit.
  • Perform other duties as required.

Qualifications, Skills and Experience:

  • The ideal candidate for the United Nations Regional Service Centre at Entebbe (RSCE) Human Resources Assistant job placement should hold a High school or equivalent diploma is required. Technical or vocational certificate in human resources, business administration or personnel administration is a requirement.
  • A minimum of eight years of progressively responsible experience in human resources management or other related fields.
  • Previous experience in a United Nations field operation is desirable.
  • Previous experience in a service center or operation is desirable.
  • Languages: Fluency in spoken and written English is required.

Personal Competencies:


  • Assists in managing the delivery of services with regards to benefits and entitlements to international staff of client missions and the international and general services staff of the Regional Service Centre, Entebbe (RSCE), covering life and career events from pre-appointment to separation, while ensuring transparency, accuracy and full compliance with the staff rules and regulations as well as ensuring ongoing monitoring and evaluation of work processes and product quality.
  • Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
  • Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.


  • Works collaboratively with colleagues to achieve organizational goals
  • Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
  • Places team agenda before personal agenda
  • Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
  • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Client Orientation:

  • Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect
  • Identifies clients’ needs and matches them to appropriate solutions
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
  • Keeps clients informed of progress or setbacks in projects
  • Meets timeline for delivery of products or services to client

NB: The United Nations does not charge a fee at any stage of the recruitment process (Application, interview meeting, processing, or training). The United Nations does not concern itself with information on applicants’ bank accounts.

How to Apply:

All suitably qualified and interested candidates desiring to serve the United Nations Regional Service Centre at Entebbe (RSCE) in the aforementioned capacity should express their interest by visiting the UN recruitment website and clicking Apply Now.

Click Here

Deadline: 27th November 2017

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