Communication Officer Job – Housing Finance Bank

Job Title:  Communication Officer   

Organisation: Housing Finance Bank

Duty Station:  Kampala, Uganda

Reports to: Head Marketing & Communications


About US:

Housing Finance Bank, is a Commercial Bank and the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance.


Job Summary: The Communications Officer provides administrative and executional support for internal and external communication programmes/initiatives of the Bank on all media channels and digital platforms.


Key Duties and Responsibilities:

  • Provide first level support and coordination of all the Bank’s communications with media houses, digitally, Marketing and Communication agencies and other prospective marketing partners / suppliers of the Bank.
  • Write, edit, and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communicates the Bank’s activities, products and/or services.
  • Plan, execute and measure all digital marketing, including SEO/SEM, Bank database, email, social media, and display advertising campaigns.
  • Develop and coordinate internal communications plans to drive employee engagement and manage change support of campaigns, particularly with front-line branch & the business.
  • Take the lead in the coordination and execution of any events / initiatives relating to public relations and ESG initiative, ensuring proper coordination of suppliers and participants on the ground, crowd management and security, brand visibility, among other things.
  • Liaise with segment heads in planning and implementing key segment communication plans aligned to the Bank’s Business growth plans.
  • Complete regular briefs about in the news and other relevant developments in the financial services market, internal activities, industrial and economic space that carry informative / educational value.
  • Gather all necessary documentation and follow up to ensure accurate and timely payment of communication stakeholders (media houses and related vendors).
  • Provide formally written feedback to all stakeholders seeking sponsorships or donations from the Bank.
  • Review logs for advertising time to ensure accuracy and compliance to contract terms and raise any anomalies for timely redress.
  • Undertake any other duties assigned by the Head of Marketing and Communications from time to time


Qualifications, Skills and Experience:

  • The ideal candidate should at least hold a Bachelor’s Degree in Mass Communication, Marketing, Business or any related field.
  • At least three years of experience in marketing with a bias to PR, Communication and Media Management.
  • Must have good creative, verbal and written communication skills
  • Organizational and administrative skills are critical for the role
  • Ability to translate strategy into achievable performance objectives
  • Good knowledge of modern practices in communications and digital marketing.
  • Knowledge of Adobe PhotoShop, InDesign, and Illustrator is added advantage.
  • Ability to manage multiple projects at a time.


Business Behaviours

  • Knowledge of the Bank’s policies, processes and procedures relating to products and Brand management.
  • Knowledge of the Bank’s business model, its strategy and all its products and services.
  • Good sense of customer behaviour and solid grasp and interpretation of the market environment.
  • The ability to communicate clearly both verbally and in written form in a professional manner is essential.
  • Ability to build sustainable working relationships across organizational, corporate, and cultural boundaries.
  • Ability to demonstrate positive image and role model HFBs values
  • Good presentation skills
  • Creative and adaptable to change.
  • Ability to conceptualize issues.


How to Apply:

All interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees to:


Chief Human Resources Officer,

Housing Finance Bank,

Investment House,

4 Wampewo Avenue, Kololo,

Kampala, Uganda


Email applications to:, copy in and


NB: Do not hand deliver your application. Please note that ONLY shortlisted candidates will be contacted and any form of canvassing will lead to automatic disqualification.


Guidelines for submitting Documents

  • Ensure that all your documents are scanned and submitted in 1 single batch using the following order:
    • Application letter
    • Curriculum Vitae (CV)
    • Academic Documents and Certificates
  • The maximum document size is 10 MB
  • Please indicate the name of the position you are applying for in the subject.


Deadline: 26th August 2022

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