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HomeUncategorizedRelationship Officer – Logbook Finance Product Job - Platinum Credit (U) Ltd

Relationship Officer – Logbook Finance Product Job – Platinum Credit (U) Ltd

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Job Title:  Relationship Officer – Logbook Finance Product (2 Job Positions) 

Organisation: Platinum Credit (U) Ltd

Duty Station:  Head Office, Kampala, Uganda

About US:

Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

Job Summary:  The Relationship Officer – Logbook Finance Product will ensure effective and efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business.

Key Duties and Responsibilities:

  • Develop and oversee relationships with clients to ensure top level service is provided to clients.
  • Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.
  • Consistent and frequent communication with clients providing complete, concise account information and guidance.
  • Addressing customer concerns and complaints.
  • Design and implement techniques for educating old and new customers on the benefits of existing and new products or services.
  • Ensure assigned portfolio is performing as per company’s set targets.
  • Ensure retention of customers with at least 40% of repeat business from assigned portfolio.
  • Ensure collections performance target of 90% and above for your portfolio.

Qualifications, Skills and Experience:

  • The applicant must hold a Degree in Business Administration or any other relevant field.
  • Knowledgeable about Asset Finance.
  • Computer knowledge.
  • Customer Care Experience.
  • Must possess leadership and supervisory skills.
  • Excellent numerical and analytical skills.
  • Excellent interpersonal and communication skills.

How to Apply:

To apply, submit your application, detailed CV and testimonials to the address below;

The Human Resource Manager;

Platinum Credit (U) Ltd

Send your application by

Email to: careers@platinumcredit.co.ug

Deadline: 3rd July 2023

Miiro Allan
Miiro Allan
I am a team player who is committed to learning, excellence, ethics and people, also an excellent communicator with great interest in technology innovations, branding and communications for Business and passion for community service and positive change.

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