Corporate Account Manager job vacancy at Airtel Telecom

Job Title: Corporate Account Manager

Organisation: Airtel

Duty Station: Kampala, Uganda

Reports to: Head Corporate Sales

About Airtel:

Airtel was launched in Uganda in 1995 and is Uganda’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid plans, International roaming, Dedicated customer care, One rate to all networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever and Mobile Top up. Airtel in Uganda is a great success story in Uganda. Our customer base has grown tremendously – so has our coverage – and our service quality is unsurpassed in the market.

Job Summary: The Corporate Account Manager will be responsible for overseeing the conceptualisation, planning, development and implementation of Account Management within the Corporate Sector with a view to maximize company revenue and achieve set targets for both revenue and accounts.

Key Duties and Responsibilities:

Identify opportunities in the market and develop strategies to realize sales
Increase penetration and revenue by offering total solutions
Grow and retain account revenues and analyze the revenue trends
Actively monitor competitor activity within the segment and report with recommendations for action.
As the customer interface, ensure accountability and develop relationships through account and customer relationship management.
Manage discounted services within the assigned accounts, ensuring that discounts reflect a quantifiable value to the company
Conduct customer needs analyses and account audits including usage patterns and industry trends so as to develop actionrecommendations.
Initiate and manage loyalty and retention plans for corporate accounts.
Actively coordinate with other departments in order to obtain quality service and product delivery and effectively resolve Corporate customer queries.
Monitor outstanding account balances in a timely manner and liaise with credit control to ensure accounts owing are settled

Qualifications, Skills and Experience:

The candidate should hold a Bachelor’s degree in business, sales, or equivalent training in business or sales management
A minimum of three years’ experience of direct sales.
Exposure to the Telecommunications Industry or FMCG environment
Solid knowledge of channel and direct sales
Ability to operate in a performance driven organization
Good driving skills
Excellent command of English

How to Apply for the job:

All suitably qualified and interested Candidates are invited to send their applications and updated CVs with a day phone contact, address and an email address to – The Talent Acquisition & Talent Management Manager via Email to: vacancies@ug.Airtel.com

Deadline: 27^th January, 2015

NB:

Attach copies of all academic documents.
Soliciting of influence of any nature will lead to an automatic disqualification.
We regret that only short listed candidates will be contacted.